1) A deposit is required for all functions held in our banquet facilities. We accept cash, check or credit cards. A credit card can be taken by phone to block a date, but we require a letter authorizing us to charge to credit card for a specific amount and a copy of both sides of the credit card and an identification with photograph.

2) A final guarantee of the attendance at any function must be received at least 72 hours in advance. Guarantee for a Monday or Tuesday function must be received by noon the preceding Friday.

If attendance falls below the guaranteed number, the customer will be charged for the guaranteed amount. The hotel will set and prepare only 5% over the guaranteed number.

3) Final menu selections should be submitted two weeks prior to the function to insure the availability of the desired menu items. No food or beverage changes/cancellations will be accepted fifteen (15) days prior to your function. At this time the sales office must have a signed contract, if not it is understood that the agreement has been cancelled.

4) For sit down dinners we request that you select on entrée for all your guests. Of course, should you have a guest with special dietary needs, our Chef will be more than happy to prepare a special entrée.

5) There is a $25.00 fee for each security guard per hour during your evening function. A minimum of one security guard is required.

6) All prices are subject to change with or without notification when possible.

7) If a Wedding Reception, Quinceañera, Christmas Party or Social Event must be cancelled, the deposit will be refunded in full if the Hotel has received notification of the cancellation at least six (6) months prior to function.

8) No food or beverage (including alcoholic beverages) of any kind will be permitted to be brought into any banquet/meeting room by any guest. A wedding or birthday cake is permitted. No food or beverages is permitted to be removed from banquet/meeting rooms due to health code requirements and liability concerns. The Texas Alcoholic Beverage Commission (TABC) regulates the sale, service, and consumption of alcoholic beverages.

9) An optional $100.00 cake-cutting fee will be charged for up to 199 people or $200 for 200 people or more. This fee is to cover silverware, china, napkins, and waiter service, whether the cake is served at the table or if the guest picks up their cake at the cake table. If not requested you would need to cut and serve the cake and provide all necessary utensils yourselves.

10) Absolutely no nails, thumbtacks or staples are allowed. Scotch or masking tape is permissible on wall vinyl only, not on painted areas.

11) Smoking is not allowed in the pre function area or inside the ballroom.

12) All catering functions are subject to 18% service charge plus applicable state and local sales tax.

13) If a change from the original room set-up is requested on the day of the function, a labor charge will be added to the banquet check based on the number of hours and number of people used to set up the function. The Hotel reserves the right to move functions to other meeting/banquet rooms other than those appearing on the catering contract without prior notification.

14) You are required to pay in full for all food and beverages based on your estimated attendance count in all Wedding Receptions, Quinceañeras, Christmas Parties or social events fifteen (15) days prior to the function. If any additional food or beverages are added the night of the function they must be paid at the end of the function with check, cash or credit card.

15) The customer is responsible for all the arrangements and all expenses of shipping, materials, merchandise, exhibits, or any other items to and from Hotel. The Hotel must be notified in advance of shipping arrangements to insure proper acceptance of these items upon arrival at the Hotel.

16) The Hotel is not responsible for any loss or damages of your personal property prior to, during or following any function.

17) Musicians must provide their own sound/lighting equipment. A stage is available for a fee of $50.00. There is a dance floor set-up fee for Cancun A, B, C, and Grand Cancun, of $100.

18) Flower arrangements and centerpieces for decorating the tables are allowed. All table decorations/centerpieces will be provided by the customer. No candles or flammable items are permitted at any time.

19) Function guests will be admitted and expected to depart at the times stated on the contract.

20) The customer is responsible and shall reimburse the Hotel for any damage, loss or liability incurred at the Hotel by any customer, their guest or any persons or organizations contracted by the customer to provide any service or goods before, during, and after the function.